Privacy Policy

We value your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and safeguard your information when you use our digital services and tools.

1. Information Collection

To provide our services efficiently, we collect specific information during account creation and order processing. This includes standard personal details (name, email address) as well as service-specific data such as device IMEI numbers, Serial Numbers (SN), tool usernames, and Provider IDs. We also collect IP addresses and browser information for security and fraud prevention purposes.

2. Use and Sharing of Information (API Processing)

Your data is strictly used for order fulfillment, customer support, and system security. We do not sell your personal information to advertisers. However, because we act as a distributor and reseller, please note that specific technical data (such as your IMEI, SN, or target Username) must be securely shared via API with third-party software developers and server providers (e.g., the creators of the tools you are purchasing) solely for the purpose of processing your activations or adding credits.

3. Data Retention and Fraud Prevention

We retain transaction logs, IP addresses, and submitted device identifiers (IMEI/SN) to prevent fraudulent transactions, chargebacks, and illegal activities. If we detect suspicious activity, or if mandated by law enforcement authorities regarding stolen devices, we reserve the right to share relevant transaction logs with the appropriate legal authorities.

4. Payment Information

All transactions are processed through secure, third-party payment gateways (e.g., Crypto gateways, electronic wallets, or card processors). We do not store your sensitive payment details (such as full credit card numbers) on our servers. Your financial data is subject to the privacy policies of our payment processors.

5. Cookies

We use cookies to enhance your browsing experience, keep you logged in securely, and analyze site traffic. You may choose to disable non-essential cookies through your browser settings, though this may affect site functionality.

6. Data Security

We implement industry-standard security measures, including SSL encryption, to protect your personal and account information from unauthorized access, alteration, or disclosure.

7. Your Rights

You have the right to request access to or correction of your basic profile data by contacting us. However, please note that historical transaction records containing completed IMEI/SN processing logs cannot be deleted, as they are required for accounting, anti-fraud, and legal compliance.

8. Policy Updates

We may update this Privacy Policy periodically. Continued use of our website after modifications indicates your acceptance of the updated terms.